Delivery
Delivery Information
Everything you need to know about shipping, delivery times, and tracking your order.
🌍 Where We Ship
ONID TECH ships to most countries and regions worldwide. Shipping availability and options are displayed during checkout based on your delivery address.
📦 Shipping Methods & Delivery Times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 7 – 15 business days | Varies by destination (free on select items) |
| Express Shipping | 3 – 7 business days | Varies by destination |
Note: Delivery times are estimates and may vary due to customs processing, holidays, or remote locations.
💰 Shipping Costs
Shipping costs depend on:
- Your delivery destination
- Package weight and dimensions
- Selected shipping method
The exact shipping cost will be calculated and displayed at checkout before you complete your purchase. Many products on ONID TECH include free standard shipping.
📋 Order Processing
- Orders are processed within 1–3 business days after payment confirmation
- You will receive a confirmation email once your order is placed
- A shipping notification with tracking information will be sent when your order is dispatched
🔍 Tracking Your Order
Once your order has shipped, you can track it in several ways:
- Email Notification — A tracking number and link will be sent to your email
- My Orders — Log in to your account and view real-time tracking in the Orders section
- Track Order Page — If you checked out as a guest, use our Track Order page with your order number and email address
🛃 Customs & Import Duties
For international orders:
- Customs duties, taxes, and fees may apply depending on your country's regulations
- These charges are the responsibility of the recipient and are not included in the product price or shipping cost
- Please check your local customs regulations before placing an order
📍 Delivery Issues
What if my package is delayed?
Delivery delays can occur due to weather, customs, or high-volume periods. If your package has not arrived within the estimated delivery window, please contact us at support@onidtech.com with your order number.
What if my package is lost or damaged?
If your package appears lost or arrives damaged, please contact us immediately. We will work with the shipping carrier to resolve the issue and may offer a replacement or refund.
Can I change my shipping address after ordering?
Address changes may be possible if the order has not yet shipped. Contact us at support@onidtech.com as soon as possible with your order number and the new address.
📧 Need Help?
For any shipping-related questions, reach out to our support team:
Email: support@onidtech.com